Fair and stable employment conditions are essential for building a productive, motivated, and resilient workforce. Responsible labour practices help businesses attract and retain talent, reduce turnover, maintain positive industrial relations, and uphold human rights. They are also key to ensuring compliance with labour laws and building trust with employees, customers, and stakeholders.

To support good labour practices, businesses should implement clear and transparent policies that apply to all workers — whether full-time, part-time, or contract-based. This includes providing fair pay, secure working conditions, reasonable notice periods, and clear employment terms. Managing employee turnover thoughtfully, offering opportunities for internal progression, and supporting long-term job stability all contribute to a healthier work environment.

Businesses should also respect the right of workers to organise, join trade unions, and engage in collective bargaining where applicable. Maintaining open communication channels, listening to employee concerns, and involving staff in decision-making processes can help build a culture of mutual respect and shared accountability.

By prioritising fair labour practices, businesses create a more inclusive, ethical, and sustainable workplace — one that benefits both people and performance.

Do you have clear processes for employee engagement, representation, feedback, and grievance resolution?

• Employee engagement processes in place, including surveys, worker councils, and grievance mechanisms.
• Proportion of employees covered by formal representation structures
• Number of employee grievances reported and categorised by type (e.g., harassment, discrimination)